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Here at CITI Limited we take your privacy seriously and will only use your personal information to provide information on products, services and events that are relevant to you.

In no event will CITI, its related partnerships or corporations, or the partners, agents or employees thereof, be liable to you or anyone else for any decision made or action taken in reliance on the information in this site or for any consequential, special or similar damages, even if advised of the possibility of such damages.

We never knowingly pass your details on to other company(s). Whilst we take every measure and precaution possible to secure your data, should we discover a security breach of our systems we will notify you of the impact and any losses of your data that may have occurred.

By opting in, you agree that you have read and accept the privacy policy below, and give consent for CITI to contact you in the future regarding specific products / services / events that may be of interest.

If you would like to continue to receive emails from us, please opt-in below:

[newsletter_form button_label=”Opt in!”]
[newsletter_field name=”first_name” label=”Your name”]
[newsletter_field name=”email” label=”Your email”]
[newsletter_field name=”preference” number=”1″ label=”Opt-in to newsletters” checked=”false”]


This privacy policy sets out how CITI Limited (herein “CITI”) uses and protects any information that you give CITI when you use this website.

CITI is committed to ensuring that your privacy is protected in line with General Data Protection Regulation (GDPR). Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

CITI may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.


We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers


We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will never use your personal information to send you promotional information about third parties.

You have the right to opt out, or request to be forgotten at any point. You can do this either by updating your preferences using the unsubscribe link in any email that we send to you, or by contacting our DPO by sending an email to or by telephone on 01908 283 600.


We have appointed a Data Protection Officer (DPO) who acts as a single point of contact for the ICO, data subjects and members of staff in all matters relating to data protection compliance. As well as by letter, anyone can contact our DPO by sending an email to or by telephone on 01908 283 600.